Franchise news

04.03.2010

Snap-on Tools: Top Tool Franchise for Franchisee Satisfaction

According to a report published on the website, pr-canada.net, the Snap-on franchise has been named the top tool franchise and one of the top 30 franchises for franchisee satisfaction in Franchise Business Review's (FBR) 2010 rankings. This fifth annual study of franchisee satisfaction identifies top franchise opportunities based exclusively on satisfaction ratings by franchise operators and was conducted among more than 500 franchise brands representing over 100,000 franchisees.

In an interview, Snap-on's president of Sales and Franchising, Barrie Young, said, "Paying attention to the satisfaction and profitability of the franchisees is of course critical to any franchise system. Collecting and measuring the data regularly, and then sharing the results with the franchisees, helps everybody focus on improvement."

Founded in 1920, Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, diagnostics, equipment, software and service solutions for professional users. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as customers in industry, government, agriculture, aviation and natural resources.  Products and services are sold through the company's franchisee, company-direct, distributor and Internet channels. (kbp)


SNAP-ON TOOLS

direct selling of mechanics hand tools and professional equipments
» to the franchisor


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