Franchise news

02.06.2008

Papa John's receives highest customer satisfaction rating for ninth consecutive year

The Papa John's pizza franchise has announced that it received the highest customer satisfaction rating among national pizza chains for the ninth consecutive year in the 2008 American Customer Satisfaction Index.

Nigel Travis, Papa John's president and chief executive officer, commented on this achievement, saying, “In making our brand promise of 'Better Ingredients, Better Pizza,' we set the customer expectation very high at Papa John's, and our team members work hard every day to deliver on that expectation. I am extremely proud of both our corporate and franchise operators for this accomplishment.”

According to the information provided by the company, it tied first with Pizza Hut achieving a customer satisfaction rating of 76 (on ACSI's 100-point scale). Papa John's rating, therefore, surpassed respected industry giants Wendy's, Burger King, KFC, Taco Bell and McDonald's.

Headquartered in Louisville, Kentucky, Papa John's International is, it says, the world's third largest pizza company. For nine years running, Papa John's has received the highest customer satisfaction rating among national pizza chains in the American Customer Satisfaction Index (ACSI). Papa John's also ranks first among pizza companies in the 2008 Brand Keys Customer Loyalty Engagement Index and was named 2007 Pizza Today Chain of the Year.


Papa John's Pizza (USA)

pizza delivery and take-away
» to the franchisor


All news

07.08.2012 » 

Papa John's franchise continues to expand

07.04.2012 » 

Papa John's names its 2011 Franchisees of the Year

24.01.2012 » 

Papa John's announces its franchise development incentive program for 2012

22.03.2011 » 

Papa John's names its 2011 Franchise Operators of the Year

14.01.2011 » 

Papa John's announces 2011 Development Incentive Program

22.06.2010 » 

Papa John's rated #1 in Customer Satisfaction

14.05.2010 » 

Papa John's first to surpass $2 billion in online sales

13.04.2010 » 

Papa John's Names 2009 Franchise Operators of the Year

08.12.2009 » 

Papa John's announces 2010 Development Incentive Program

04.11.2009 » 

John Calipari Social Network and Papa John's raise $50,000 for underprivileged children

Brand Search

Franchise Directory
Business Services Franchises
Cars & Automotives Franchises
Clothes & Fashion Franchises
Food Franchises
Furniture & Decoration Franchises
Health, Sport & Beauty Franchises
Leisure, Culture & Travel Franchises
Office Technology, Telecommunication & Computer Franchises
Personal Services Franchise
Restaurants & Hotels Franchises
Services for Home and Building Franchise
Miscellaneous Franchises