Franchise news

12.09.2009

Papa John's named Pizza Segment Gold Winner in 2009 Restaurants & Institutions Consumers' Choice in Chains Awards

Papa John's announced recently that consumers have named it the leading national delivery and takeout pizza brand in Restaurants & Institutions (R&I) 2009 Consumers’ Choice in Chains Awards. According to the information provided, Papa John’s received the Gold Award in the pizza segment, and was the only national delivery and takeout pizza company honored in the survey.

"Through our ‘Better Ingredients. Better Pizza.’ brand promise, our focus has always been on giving our customers a superior-quality pizza," said John Schnatter, Papa John’s Founder, Chairman and Chief Executive Officer. "We are honored that consumers recognize and appreciate the difference quality makes.”

In its 29th year, the R&I Consumers Choice in Chains Awards are based on consumer surveys among more than 3,000 chain-restaurant patrons. For each of the nearly 120 chains visited, respondents are asked to assess eight attributes that factor into the total dining experience: food quality, service, convenience, cleanliness, value, menu variety, atmosphere and reputation. Those chains with the top scores in each of 13 industry segments are named R&I’s Consumers’ Choice in Chains winners.

Headquartered in Louisville, Kentucky, Papa John's is, it says, the world's third largest pizza company. For nine of the last 10 years, consumers have also rated Papa John's No. 1 in customer satisfaction among all national pizza chains in the American Customer Satisfaction Index (ACSI). (kbp)


Papa John's Pizza (USA)

pizza delivery and take-away
» to the franchisor


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