The PC Support Group
Description of franchise system
We are an award winning company that provides high
quality IT support to small businesses and home users throughout the UK.
Our business was founded in 2001 in Liverpool with the goal of providing high quality IT support to small businesses and private persons without the associated high costs.
We have achieved this goal through our unique structure which combines advanced support technology with local, friendly, professional delivery to provide a flexible, high quality service. And most importantly, we can offer this at an affordable price.
Our unique technology enables us to monitor and manage all our client’s computers simultaneously and work on them to prevent problems before they even occur. This is how we save time and money. Most problems can be fixed remotely, often within minutes, but of course we also have engineers ready to visit our clients when needed.
We have invested heavily in the latest IT Support technology enabling us to monitor and manage all of our customer's computer problems, creating huge efficiencies and a great customer service.
Today we have a number independently owned and managed offices throughout the UK and serve hundreds of satisfied customers from different sectors including Health, Leisure, Finance, Insurance and Marketing.
Our vision is to become one of the fastest growth companies in the UK without losing sight of our values and always ensuring adequate controls are in place. And we need you to help us achieve this goal!
We expect our franchisees to grow a substantial and
valuable business, not just a simple "man in a van" operation. For this reason
our territories are very large, giving you huge scope for
Therefore, we provide you with the best support possible, enabling you to maximize your opportunities and exceed your goals wherever possible.
As part of this we have created a comprehensive franchise package which includes all the systems, processes and tools that enable you to build your own successful franchise business under The PC Support Group brand.
Our customer facing web site ranks highly on search engines, which generates specific leads which are passed to the relevant franchisee for the area.
The unwavering focus of The PC Support Group is to remove our client’s concerns about their computers and anything that communicates with, runs on, or connects to them. This is what you will be doing.
You won’t patronize your clients, you will work with them to achieve their goals through technology, not despite it. And all this without confusing your customers with technical jargon!
Franchise partner profile
If you are a computer professional or a manager
wishing to build a business by employing computer professionals then this could
be the perfect opportunity for you.
Our Group has built a reputation for high quality service delivered in a friendly and informative manner. As a franchisee you need to adapt this approach. You also need understand people and business, not just technology.
You do? Don't keep us hanging on, go ahead!
The PC Support Group