Stainbusters

carpet, curtain and upholstery cleaning

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Description of franchise system

Patrick Sweeney started carpet cleaning from a single van operation on the Gold Coast in 1990.
His passion to be the best carpet cleaner in the world soon had his customers talking and had him looking for help to cope with the demand for his result based service.
Stain Busters was born from Patrick's passion to get carpets really clean. He couldn't accept the industry had learned to live with certain stains.
He enlisted the help of an industrial chemist, and together with Patrick's unconventional approach, they began to create his effective products.
Thirteen years later Stain Busters have several exclusive and effective stain removal processes that really work.
Patrick realized he could not take these methods to the rest of Australia or the world by himself, so he started franchising his business system.
Stain Busters is a nationally franchised operation. We have developed carpet cleaning equipment and products that give us a considerable market advantage, and has made us the preferred carpet cleaners for several leading real estate agencies.
Our aim is to realistically exceed our client's expectations and build relationships where our clients happily use Stain Busters again and tell their friends about us.
The standards set by Stain Busters will ensure our clients receive an exceptional service which will allow us to stand out from our carpet cleaning competitors.
Our cleaning system addresses all of these issues. Our system has great suction, providing extra extraction.
This extra extraction allows us to operate at higher pump pressures without over wetting the carpet. Our shampoos are exclusive to us and designed to work with the many different types of carpet.
We have our own hot water system on board which doubles the temperature of the water at the jets.

Franchise concept

It is important to us personally that people who deal with us have a good experience. We have a true customer focus, not just because it makes good long term business sense. Our aim is to provide excellent outcomes and deliver real value for money in a friendly and professional environment.
Most companies have a margin focus. Their important decisions are affected by money issues. The two quickest ways to increase margin is to decrease the time it takes to do each job or to decrease the expenses used at each job. The result is a quick unsatisfactory job. There are many companies that operate on this premise. We do up to ten jobs a week after these margin focused operators.
The remaining companies have a customer focus. Their important decisions are made for the best interest of the customers. These companies take a long term view of their business and achieve a good result in order to get repeat business and referrals. We have a customer focus but genuinely take it to the highest level.

Franchise partner profile

Are you looking for a career that truly rewards you for your effort? If you are, we may have the perfect opportunity for you!

News

23.11.2007

Stainbusters – the eco-friendly way to keep homes clean

Stainbusters is one of the UK’s leading franchise networks specializing in the stain removal, deep dry cleaning and protection of hard floors, carpets and soft furnishings. It also has specialist s... » Read more

Videos

Stainbusters (UK)

Mike Brighton, Director of the franchise system The Stainbusters, Birm...

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Stainbusters

carpet, curtain and upholstery cleaning

Open website

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