Franchise news

26.10.2006

The Phone House: Best Service Provider 2006

The Phone House, which runs both company-owned and franchise shops, has been voted Service Provider of the Year 2006 in Germany. The company has announced that it was well ahead of its competitors coming first in nine of the 16 categories. The survey was carried out by the specialist magazine, Telecom Handel.

The Phone House came first, for example, in the categories “range of equipment/products”, “amount of commission/profit margins”, “speed of commission/bonus payments”, “marketing support”, “shop furnishings”, “campaigns/incentives” and “image/brand appearance”. The magazine carries out this survey every two years and approaches more than 600 specialist retailers for their opinion. The Phone House had already been voted Best Service Provider in 2004.

The Phone House is active in Germany with around 130 shops and over 500 retail partners. According to the company, the number of customers has increased by more than 30 percent over the last twelve months to 1.3 million. The Phone House Telecom GmbH is a 100% subsidiary of The Carphone Warehouse plc, London, Europe’s largest independent mobile phone business.

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