Franchise news


Costa opens its third Training Academy in Newbury

Costa announced last month that it has invested over £150,000 on a third Training Academy in response to the rapid growth of its global business over the last two years. The new facility, which opened in Newbury on 8th April 2009, is to support Costa's existing Training Academies in London and Leeds where its baristas are coached in the art of coffee making. According to the information provided, the business trained approximately 2,500 delegates last year. With the opening of its third academy, this number is now expected to increase to around 4,500 delegates.

Will Vernon, Costa's Head of Operational skills and Brands Standards comments, "At Costa, we are committed to investing in and developing our people. Our reputation is founded on our focus on excellence and this lies in the skills of our baristas and the handcrafted coffees they create every day. We are very excited about opening our third academy in Newbury and look forward to welcoming our first class on Wednesday."

Costa was founded by Italian brothers Sergio and Bruno Costa in 1971. The company is, it says, the largest and fastest growing coffee shop chain in the UK. It currently operates in 23 countries around the world and has over 750 stores in the UK and over 300 internationally. It opened its 1000th milestone store in March 2008 in Moscow. (kbp)

Costa (UK)

Leading coffee brand retailing own coffee
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