Frequently Asked Questions

General questions about franchising

In this section, experts answer general questions most commonly asked which go beyond the specific subject areas listed above.


How does the transfer process work?

The transfer of the system to the franchisee should be as straightforward as possible, thus allowing the franchisee to acquire the knowledge necessary in a relatively short time frame.

The franchisee training period is generally composed of two quite distinct elements:

  1. A theoretical and practical training phase, provided at the franchisor’s premises and in existing outlets.
  2. A second on-site support phase during the opening and launch of the franchised outlet.

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