Frequently Asked Questions

General questions about franchising

In this section, experts answer general questions most commonly asked which go beyond the specific subject areas listed above.

What are pilot units?

These are units owned by the franchisor, which are used to check the profitability of the business under identical conditions to those which will subsequently be applied to the franchise network.

Pilot units can also be used to fulfil two additional objectives:

  1. as training centres for new franchisees
  2. to try out new goods or services, prior to rollout across the whole network.

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